Typical call: water heater ruptureTank split overnight in a garage closet
At first light a caller finds the garage under a couple of inches of water and the water heater still running. The contractor closes the cold supply, shuts off the gas, sets a submersible pump in the low corner and runs hose down the driveway. Stored boxes go up on shelving, and the threshold to the house is checked with a moisture meter.
Typical call: storm runoffThunderstorm water across a slab family room
After a hard summer storm, runoff comes under a patio door and spreads across a slab family room. The outlets along the wall are near the waterline, so the contractor kills those circuits first, then pumps and vacuums the room and checks the bottom plates of the interior walls for wicking.
Typical call: commercial floorRestroom supply failure in a retail unit
A store manager arrives to find water from a restroom supply line spread across the sales floor. The contractor runs two pumps, routes hose out a rear door away from customers, and gives the manager a written scope to send to the landlord and the carrier.
Typical call: laundry roomBacked-up standpipe in a utility room
The standpipe backs up during a wash cycle and gray water spreads out of the laundry room. The contractor treats it as Category 2, wears gloves and boots, contains the water instead of sending it to the yard, and flags the clogged drain for a plumber.